Welcome to Bear Germany!
This course aims to provide transcribers for the German team with knowledge and skills in using the Bear Style Guide in menu transcription.
Acknowledgment
Course Objectives & Agenda
The Bear Germany Team
Tasks and Responsibilities
What is a Style Guide?
Menu Builds in Workforce
General Menu Settings
Rules for Categories
Rules for Items
Rules for Modifiers and Options
Chapter Quiz
Properly Transcribing Pre-packaged Goods (PPGs)
Item is in the Client Repository
Item is NOT in the Client Repository
Disposable/Non-disposable Version Only Items
Adding the PPG Client ID in V7
Catalog Update Tasks
Chapter Quiz
Restricted Fields
Client Escalation
Chapter Quiz
Learner's Feedback