Course curriculum

  1. 1

    • Welcome to Workforce

    • Updated Language

    • System Name Refresher
  2. 2

    • Goodbye Smartsheet task dashboard!
  3. 3

    • Accepting a task
  4. 4

    • QA Responsibility Review

    • Review intake task

    • Customer Instructions

    • Client Guidelines

    • View catalog in v8

    • Escalating a task

    • Menu Timelock

    • Catalog editor overview

    • Menu section changes

    • Existing item and modifier changes

    • Creating new items and modifiers

    • Tags Management

    • Style Guide

    • Task Timer
  5. 5

    • Notes for the OAs
  6. 6

    • Transcriber feedback
  7. 7

    • Final Checks

    • Completing the task
  8. 8

    • Reference docs
  9. 9

    • Help and Feedback

    • Whats next