Workforce Training for Operations Associates (Walrus) v1
This course aims to provide Operations Associates with the knowledge and skills in using Woflow's Workforce and Admin tools in supporting all retail catalog requests for Walrus.
Course Introduction
Pre-Training Survey
Course Objectives and Agenda
Retail Catalog Process Refresher
Workforce Tool Navigation
Importing Catalog Task Files
Auditing Completed Task Files
Monitoring Catalog Task File Status
Knowledge Check
Learner's Feedback